This document outlines the protection and use of information provided by users of the website www.ticketkulture.com, which is owned and operated by Ticket Culture Zimbabwe Private Limited (referred to as "TCZ" or “Site”). By using or visiting the site, or purchasing tickets listed on the site, users agree to abide by the following Policies and Terms of Use.
1.1 The website, www.ticketkulture.com, is owned and operated by Ticket Culture Zimbabwe Private Limited (TCZ), a registered company in Zimbabwe.
1.2 This Privacy Policy applies to all personal data collected by TCZ on the site, and users visiting or using the site are bound by this policy.
1.3 TCZ cannot guarantee the protection of information provided by users against unauthorized access, although it will make efforts to do so.
1.4 TCZ is not responsible for the privacy practices of other websites linked on the site.
2.1 When users create an account and purchase tickets, TCZ collects information directly from them, including contact and billing information such as name, address, email, phone number, and credit card details.
3.1 The information collected is used to improve and maintain the TCZ service, including preventing abuse, processing orders, detecting and preventing fraud, providing updates and promotions, and notifying users of changes to the site.
3.2 TCZ does not sell the collected information to third parties. It is only used in the manner outlined in this document, which includes protecting the integrity of the site and complying with the law.
3.3 Financial and Personal Information is not released to third parties unless necessary to comply with the law or protect the site, TCZ services, or other users.
3.4 For certain services, users provide consent for TCZ to use their Financial Information to facilitate the delivery of purchased goods/services.
3.5 TCZ may share information collected on the site with Event Promoters to facilitate event management.
3.6 Automatic Information, such as IP addresses and cookie data, is used to analyze site usage and customize content and layout. This information may be shared with advertising partners and third parties to provide targeted advertising and services.
3.7 TCZ may contact users with information about upcoming events, products, or services, with their consent.
3.8 Event Promoters may contact users regarding event updates, and users' email addresses may be available to Event Promoters if they have opted in to receive communications during the event booking process. TCZ is not responsible for the actions of Event Promoters or their third-party affiliations.
3.9 User information may be provided to Event Promoters for event management and customer analytics, as described in their Privacy Policy.
4.1 The site may use cookies to collect information about how computers are used to access the site, aiming to improve the site and TCZ services.
4.2 Users can disable cookies using the "help" function of their browser. More information about Cookies can be found in our cookie policy.
5.1 TCZ uses secure-server software to encrypt Personal and Financial Information, including credit and debit card numbers, using 128-bit Secure Socket Layer certificates.
5.2 Messages sent to TCZ servers are further protected using MD5 hashing.